At STIHL, we take the security of our systems and data seriously. We recognise the importance of collaboration with customers, security researchers and members of the broader community to identify and address potential vulnerabilities.
This policy applies to all systems, software, products, and infrastructure owned or operated by Andreas Stihl Limited.
When reporting a vulnerability, please include the following information:
Please do not send us sensitive information that could be used to exploit the vulnerability. After the initial contact we will provide you with a secure communication channel to upload and share further information.
To report a vulnerability, please send an email to security@stihl.com.
Please use a descriptive subject line, such as "Security Vulnerability Report," and provide the information mentioned above in your email.
After submitting your report, our security team will review it and send an acknowledgement within 7 days. We will work on your report to verify and address the vulnerability. If necessary, we will share a secure communication channel with you to gather further information. We will update you at least every four weeks by email until the issue is resolved.
For general inquiries or assistance, please contact us at enquiries@stihl.co.uk.
Data Privacy
To learn more about the basis on which personal data is processed, please read this Privacy Notice.
